The most recent addition to the Group is our IT support team, offering outsourced IT solutions such as helpdesk, telephone and onsite support, right through to a ‘virtual IT director’ who can dispense strategic vision and sit as part of an organisation’s board; we can design a suite of support services to suit your business, offering straightforward and practical solutions to IT problems.

Basic Services

Our most simple offerings include helpdesk services, remote support, troubleshooting and hosting / cloud storage, all of which can be offered on a ‘per seat, per month’ basis with no minimum commitment or long-term obligation. You can simply and quickly add or subtract seats and / or services to suit you.

We can perform IT health checks, covering a range of topics from equipment redundancy and uptime / failure rates, storage capabilities, resilience and security to name but a few. We can then simply provide you with a factual report, or extend our service offering to make recommendations as appropriate, and implement necessary changes to bring you in line with requirements, aspirations or compliance to latest legal requirements.

Advanced Services

Our ‘virtual IT director’ offering is designed to give you ultimate peace of mind; a more dynamic, accessible and cost-effective alternative to a non-executive director, we provide insight, strategy and vision to help plan effectively for your present and future IT provision, at all times working closely with stakeholders to keep within the parameters and considerations of your organisation (budget, business direction, security and legislative).

Talk to us about your requirements and we will propose a fully tailored, 100% bespoke support solution.

HP ASP Status

Through a rigorous process, we are delighted to have worked to become an Authorised Service Provider (ASP) for Hewlett Packard, the world’s leading print and IT company.

This means we can provide expert, certified and warranted engineer support for a range of HP printers and multifunction devices, with priority access to component spares to minimise disruption to your business through necessary equipment downtime. These services can be provided, cost-effectively, on an ad-hoc basis or under warranty from the manufacturer or the Redshank Group.

Let Us Help You!

Our IT Support team are friendly and helpful, they'll be waiting for your call between 9am-5:30pm, Monday to Friday!

Alternatively, you can fill in our reply form below and a member of our team will reach out when it suits you.

Get In Touch With Our IT Support Team Today